Privacy Policy

1. Introduction

Timber Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://timber-pro.webflow.io/ and make purchases from our online store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect'

Personal Information
We may collect personal information that you voluntarily provide to us when you:

1. Create an account
2. Make a purchase
3. Subscribe to our newsletter
4. Contact us
5. Participate in surveys or promotions

This information may include:

1. Name, email address, and phone number
2. Billing and shipping addresses
3. Payment information (processed securely through our payment processors)
4. Order history and preferences
5. Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

1. IP address and location data
2. Browser type and version
3. Device information
4. Pages visited and time spent on site
5. Referral source
6. Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

1. Process and fulfill your orders
2. Communicate with you about your purchases
3. Provide customer service and support
4. Send marketing communications (with your consent)
5. Improve our website and services
6. Prevent fraud and enhance security
7. Comply with legal obligations
8. Analyze website usage and trends

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers
We work with trusted third-party service providers who assist us with:

1. Payment processing
2. Shipping and delivery
3. Email marketing
4. Website analytics
5. Customer support
6. Security services

Legal Requirements
‍We may disclose your information if required by law or if we believe such action is necessary to:

1. Comply with legal processes
2. Protect our rights and property
3. Prevent fraud or security issues
4. Protect the safety of our users

Business Transfers
‍In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

1. Remember your preferences and settings
2. Analyze site traffic and usage patterns
3. Provide personalized content and advertisements
4. Enable certain website functionality

You can control cookies through your browser settings, but disabling cookies may affect site functionality.

Types of Cookies We Use:

1. Essential Cookies: Necessary for basic website functionality
2. Analytics Cookies: Help us understand how you use our site
3. Marketing Cookies: Used to deliver relevant advertisements
4. Preference Cookies: Remember your settings and preferences

6. Data Security

‍We implement appropriate technical and organizational security measures to protect your personal information, including:

1. SSL encryption for data transmission
2. Secure payment processing
3. Regular security audits
4. Access controls and authentication
5. Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

1. Provide our services
2. Comply with legal obligations
3. Resolve disputes
4. Enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

1. Request access to your personal information
2. Receive a copy of your data in a portable format

Correction and Updates

1. Update or correct inaccurate personal information
2. Modify your account settings

Deletion

1. Request deletion of your personal information
2. Close your account

Marketing Communications

1. Unsubscribe from promotional emails
2. Opt out of marketing communications

Cookies and Tracking

1. Manage cookie preferences
2. Opt out of certain tracking technologies

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

‍Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

10. Children's Privacy

‍Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Users

‍If you are accessing our services from outside [Your Country], please note that your information may be transferred to, stored, and processed in [Your Country] where our servers are located and our central database is operated.

12. Changes to This Privacy Policy

‍We may update this Privacy Policy from time to time. We will notify you of any material changes by:

1. Posting the updated policy on our website
2. Updating the "Last Updated" date
3. Sending email notifications for significant changes

Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Information

‍If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.

14. Jurisdiction-Specific InformationCalifornia Residents (CCPA)

‍California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.

‍European Union Residents (GDPR)
‍EU residents have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, and data portability. You also have the right to object to processing and withdraw consent.

‍Other Jurisdictions
‍[Add specific information for other relevant jurisdictions where you operate]